Meet Matt, a passionate cyclist, whose dream is to open his own bike shop.
Read Matt's story or watch the video, to find out how he uses GOV.AU to start a business.
Ken receives a notification about his Australian work visa and confirms his sponsorship details so that his application can proceed.
We've built some example Department and Minister pages to show what they could look like in Beta.
The GOV.AU prototype was built by the Digital Transformation Office (DTO) to meet the Digital Service Standards. All Australian Government digital services must meet the standards, which ensure that services delivered online are simple, fast and easy to use.
A team of developers, designers and researchers had 9 weeks to move through the first two phases of the service design and delivery process: Discovery and Alpha. Working collaboratively in an industry hub, the team rapidly built and iterated the prototype for public release.
During the Discovery phase, user research took place over 4 weeks. The team wanted to see if it was possible to create government services online, that allow users to easily do the things with government they want to do, in the one place.
2 fictional characters were introduced to show how GOV.AU can be used to:
The Alpha phase saw the build of GOV.AU happen in 5 weeks. Sketched in code, the prototype is designed to focus around a single task 'Starting a business'. It works by a user answering a few simple questions, so that the answers can be matched to the right (local, state and federal) information based on their situation.
Checklists with links are also provided. The 3 checklists allow a user to explore what they can do to start a task, like applying for licences and permits or guide a user to more specific information.
Several pages were also built to show how content could be rendered. None of the pages built are intended to be correct because they exist for illustrative purposes only.
The Digital Transformation Office (DTO) welcomes feedback about the public release of the GOV.AU prototype.Give feedback